With trends in website user experience, Look Buildings was looking for a website company who could produce a complex function of ‘color picking’ for their proprietary metal buildings in western Colorado. After looking at several options, they contacted Thin Air to program a Color Selector on their existing website.
While working with Look Buildings, we have been able to help improve other functions of their website, as well as showcase their patented Sturdi-Lok® Walls.
Whether looking for a residential barndominium, a commercial garage, or agricultural barn, Look Buildings can provide it for you – check the Color Selector option!
Read what Look Buildings has to say about working with Thin Air Web & Software:
When you contacted Thin Air, you were initially skeptical about using a virtual company and preferred an in-person company. How did you overcome your initial hesitation and choose Thin Air to take over the design and programming of your website?
We were mostly skeptical about a virtual company by making the assumption that if they weren’t someone we could physically sit down with and talk to, that they would be more inclined to put us on ‘the back burner’ so to speak and not fully understand what were looking for. So, the communication and support we would receive was a high expectation alongside great work. We originally met with Marc who was able to answer all our questions about what Thin Air could provide for us, along with assuring they are here to support us when we needed.
Look Buildings wanted a custom function built into its website – a true-color Selector that website users could ‘see’ the various combinations of your customized buildings. How was the process of working with Thin Air to get that functionality working on your website?
The process started out quicker and smoother than I thought it would. It seemed like a difficult function to add, but Thin Air got right on it and completed it sooner than I thought it would take them. We understand matching colors was a little difficult, but they even shipped our physical color chart to their location for the designer to see the colors in person and make sure they could match it the best they could. It took a couple of attempts for us to all agree on the color matching, but Thin Air didn’t hesitate to keep working with us until we were pleased. They didn’t make us feel like we were a bother to make some slight changes which was really pleasing as this function was really important to us.
How is working with Thin Air for ongoing availability and changes to your website? Are they responsive to your needs?
Thin Air has proven to be as responsive as they promised us from the beginning. They have not disappointed us at all in regards to a great product, understanding what we want to achieve, providing opinions and options, and communicating promptly without any misunderstandings! All changes or updates they have done for us have been done very quickly.
How do you value your website as part of the overall marketing plan for your business, and what recommendations do you have for a small business looking for a website partner for their needs?
As a small business our website is very crucial for us to help our customers fully understand our business and visualize our product. This has been a starting point between some of our customers and us to help them find what they’re looking for. Thin Air has helped improve our website’s professional look, content that improves our SEO, and added a great function that improves our customers confidence in their final look of the product. For a small business, I believe your website is more important than trying to create local ads. Consumers of all generations are using the web more and more, and will search for your company directly or use the search engine to find companies like yours to choose from. Your website has become your image, and Thin Air is great to work with as they give you their full attention to what you want to represent on your site for your image, and give helpful feedback or opinions to create it. Plus, they do it in a very timely fashion!